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Private Policy

GUIDE CONCERNING THE CONFIDENTIALITY OF INFORMATION OBTAINED THROUGH THE WEBSITE

The Quebec Drug Insurance Pooling Corporation (“QDIPC”) respects your right to the protection of personal information and intends to take appropriate actions to ensure the protection of the information it obtains through its website www.mutualisation.ca

This document aims to inform you of the QDIPC’s practices with respect to the protection of confidential information obtained through its website and is an integral part of the website’s terms of use.

1. GENERAL CONSIDERATIONS

This policy applies only to the portion of the www.mutualisation.ca website that is accessible to the public. It no longer applies if you leave this site to access the site of a third party, including sites available through hyperlinks.

2. AUTOMATIC EXCHANGE OF INFORMATION

USE OF COOKIES

In order to allow the www.mutualisation.ca website to operate effectively during your visit, your computer and the server exchange technical information.

By using this website, you agree to the use of cookies. If you do not agree to the use of cookies, please disable them by following the instructions for your browser.

A cookie is a file that stores data on your hard drive or your browser. It allows a website to identify your computer and, if you have already visited this site, to recognize it. This procedure does not store personal information.

Cookies are useful because they allow a website to recognize a user’s device. Cookies allow users to browse the pages of a website efficiently, memorize their preferences and generally improve their experience.

3.  GOOGLE ANALYTICS

The QDIPC uses Google Analytics to analyze the browsing behaviour of visitors to its site. For example, the QDIPC can count the number of visitors, the pages that get the most visits, the technology used by visitors and referring sites. This information is used solely to improve the website and is not used to identify users personally.

Except in the case of information used by Google Analytics, this information is available only to staff members of the QDIPC responsible for site administration and maintenance.

4.  WEB CONTACT FORM

The QDIPC provides a web form that allows you to contact the QDIPC’s management team to make a comment, ask a question or file a complaint. This form is not secure, so we recommend that you refrain from using it to send sensitive personal information.

When completing this form, you are asked to provide personal information such as your name and contact information. When you click on “Send an e-mail,” the information collected is used to generate an e-mail to the attention of the QDIPC’s management team. These digital messages are handled with the same confidentiality as regular mail.

5. WEB SUBSCRIPTION FORM

The QDIPC makes available to you a web form that allows you to receive QDIPCinfo updates or any other news releases issued by the Corporation. When completing this form, you will be asked to provide personal information such as your name, e-mail address and status (insurer, broker, consultant or other).

The information that you submit through web forms will be used only to ensure that your request is handled.

This information will be available only to staff members of the QDIPC whose duties require it.

Except as required by law, the QDIPC does not sell, distribute, share or communicate personal information to third parties.

6. FINAL PROVISIONS

The QDIPC reserves the right to make changes to the terms of use without notice and without liability. However, if the terms were to be changed, the Corporation would inform the user in its “Announcement” section. These changes shall become effective as soon as they are displayed on the website.